Tips For Dealing With Angry Customers – Understanding how to deal with difficult customers is essential in customer service. Learn how to turn a difficult experience into a great customer experience.
Consistently delivering a great customer experience (CX) can turn a typical customer into a loyal customer. But even companies known for providing high-quality service have to deal with difficult customers. The key is to use your customer service to turn a negative situation into a positive one.
Tips For Dealing With Angry Customers
The number has never been higher: The 2023 Customer Experience Report found that half of customers … Read the rest